How Can We Help You Today?

To create an iStudents account:

1. Visit the iStudents registration page
2. Select your role (Student, Parent, Teacher, or Admin)
3. Fill in your details including name, email, and phone number
4. Create a secure password
5. Verify your email address through the link sent to your inbox
6. If joining an existing school, enter the school code provided by your institution

If you've forgotten your password:

1. Click on the "Forgot Password" link on the login page
2. Enter your registered email address
3. Check your email for a password reset link
4. Click the link and follow the instructions to create a new password
5. If you don't receive the email, check your spam folder or contact support

Our 14-day free trial gives you full access to all iStudents features:

• No credit card required to start
• Access to all modules including student management, attendance, and results
• Support for up to 100 students during the trial period
• Full technical support throughout your trial
• At the end of 14 days, you can choose a subscription plan or your account will be paused
• You can export your data at any time during the trial

Yes, parents can have dedicated accounts with the following features:

• View their children's academic performance and reports
• Monitor attendance records
• Receive notifications about school events and announcements
• View and pay fee invoices online
• Communicate with teachers through the messaging system
• Access is controlled by the school administration for security

Teachers can upload learning materials as follows:

1. Log in to your teacher account
2. Navigate to the "Learning Materials" section
3. Click "Upload New Material"
4. Select the files from your device (PDF, DOC, PPT, images, or videos)
5. Add a title, description, and select the relevant class/subject
6. Choose visibility settings (which students can access the material)
7. Click "Upload" to make the material available to students

If you can't see your child's results, it could be due to:

• Results haven't been published by the teacher/school yet
• Your account isn't properly linked to your child's profile
• There might be outstanding fees that need to be cleared
• The school may have restricted parent access to certain results
• Technical issues - try refreshing the page or logging out and back in

If the issue persists, contact your school administrator or our support team.

Teachers can enter student marks through these steps:

1. Log in to your teacher account
2. Go to the "Results" or "Grading" section
3. Select the appropriate class and subject
4. Choose the assessment type (exam, test, assignment, etc.)
5. Enter marks for each student in the provided fields
6. Add any comments or feedback if needed
7. Save the results - you can choose to publish immediately or save as draft
8. Once published, students and parents can view the results

To renew your school subscription:

1. Log in to your admin account
2. Navigate to the "Billing" or "Subscription" section
3. You'll see a renewal notice 30 days before expiration
4. Select your preferred payment plan (monthly or annual)
5. Choose your payment method (card, bank transfer, or mobile money)
6. Complete the payment process
7. Your subscription will be automatically renewed

For assistance with renewal, contact our support team at support@istudents.com or call +255 123 456 789.