FAQ - iStudents

Frequently Asked Questions

Find answers to the most common questions about iStudents - our comprehensive school management and e-learning platform.

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General Questions
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Subscription & Pricing
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Registration & Login
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For Schools
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For Students
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For Parents

General Questions

What is iStudents?

iStudents is a complete school management and e-learning platform that includes student management, academic records, results, attendance, fee management, communication tools, transport, e-learning materials, and more — all in one place.

Who can use iStudents?

iStudents serves:

  • Schools (Admin, Teachers, Academic Office)
  • Students
  • Parents/Guardians
  • School heads and district coordinators
Is iStudents cloud-based?

Yes. You can access it anywhere through any device: phone, tablet, or computer.

Is my school data safe?

Yes. We use encrypted connections, secure servers, backups, and strict access controls.

Subscription & Pricing

Do schools get a trial period?

Yes. Every school gets a 14-day FREE trial with full access to all features.

How much does iStudents cost?

Pricing varies by school size. See the Pricing Page for details.

How do I upgrade or cancel my subscription?

Visit your school dashboard → Billing Settings → Manage Subscription.

Registration & Login

How do students or parents create accounts?

Accounts are created and activated by the school administration. After registration, users receive login details via email or SMS.

I forgot my password. What should I do?

Go to the Login Page → click "Forgot Password" → follow reset instructions.

For Schools

What features do schools get?

Schools get access to everything:

  • Student records
  • Results & exams
  • Attendance
  • Fee management
  • Transport routes
  • Staff management
  • Library
  • Timetable
  • E-learning & materials
  • Communication tools
  • Reports and analytics
  • Multi-language support
Can a school customize their dashboard?

Yes. Each school gets a branded dashboard with their logo, colors, and theme.

Can multiple campuses use one account?

Yes. We support multi-branch schools.

For Students

What can students do on iStudents?

Students can:

  • View results, attendance, timetable
  • Download notes & materials
  • Submit assignments
  • Join online classes
  • Receive notifications
  • Track fee status
  • Chat with teachers (if allowed)
Can students use iStudents on mobile?

Yes. Fully mobile-responsive + mobile app (optional).

For Parents

What features do parents get?

Parents can:

  • Monitor results and progress
  • Check attendance records
  • Receive reports and notifications
  • Pay school fees
  • Request student leave
  • Track school transport
Can parents access more than one child?

Yes. Multi-child linking is supported in one parent account.

Still Need Help?

Our support team is ready to assist you with any questions or issues

Email Support

Send us an email and we'll respond within 24 hours

Email Us

WhatsApp

Chat with our support team directly on WhatsApp

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Phone Support

Call us during business hours for immediate assistance

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You can also check our Knowledge Base for detailed guides and tutorials.